Your data.Handled with care.

Decellion Technologies ("Decellion", "we", "us") is a Pakistan-based technology company that creates original software products and delivers custom technology solutions to businesses in Pakistan and internationally. Our work includes web and mobile applications, custom business software, UI/UX, AI-assisted tools, and related engineering services.

This notice describes how we handle information connected with the Decellion company website, particularly when someone contacts us about a project, product, or business inquiry. It does not automatically cover personal data inside our separate products, including Instora (installment and inventory management) and RestoSuite (restaurant operations). Those applications may require their own product-specific privacy information and agreements.

If you have a privacy question about this website, please use the contact page.

Project and contact details. When you submit an inquiry, we receive the name, email address and project message you enter. You may also provide your company name, the services you are interested in, and an indicative budget. Please do not put passwords, bank details, payment card numbers or highly sensitive personal information into the form.

Privacy acknowledgement. Our form requires you to actively confirm that you have reviewed this notice and allow us to use the details you submit to respond to your inquiry. The form is not a newsletter signup and this checkbox does not authorize unrelated marketing.

Basic technical information. Our website host and security services may process request logs such as IP addresses, browser details, access time, performance or error information. Whether any such information is stored, and for how long, depends on the production host and its settings.

• To read and respond to your message, ask follow-up questions and discuss potential projects or products.
• To prepare an estimate, proposal, or other information you have requested.
• To maintain relevant business correspondence where a discussion continues.
• To operate, troubleshoot and protect our website and prevent spam or misuse.
• To meet applicable legal obligations or respond to legitimate legal requests.

We do not use a project inquiry checkbox to opt you into promotional mailing lists, and this website does not include an automatic marketing subscription.

Data protection rules differ by location. Where GDPR-style rules apply, handling an inquiry may be necessary to take steps you request before a possible contract, to pursue legitimate interests in secure website operations and relevant business communication, to meet a legal obligation, or to rely on consent for specific activities when legally appropriate.

The checkbox on the contact form documents your informed choice to submit the inquiry. It is not a substitute for assessing the appropriate legal basis, or for separate consent to any future optional marketing or analytics activities.

We may use service providers for website hosting, protection, diagnostics, and email delivery. The provided website project supports email delivery through Resend once the authorized sender and server credentials are configured. If email delivery has not been configured, the form reports that it was not sent.

The project inquiry is sent to the company inbox configured by Decellion. It is not published on the website. Service providers may process information to provide the requested technical service, subject to their terms and safeguards. We may also disclose information where required by law or necessary to protect lawful rights.

Our marketing website links to products and external websites. Once you follow an external link, that site's privacy arrangements may apply.

We keep inquiry correspondence only for as long as reasonably needed to answer your message, follow up on a potential project, administer an ongoing business relationship, keep necessary business records, or comply with applicable requirements. This website's source code does not define a fixed number of days for email inbox retention.

Hosting and email providers may retain technical records according to their configuration and policies. We recommend that anyone responsible for Decellion's production systems document the actual retention periods and review them regularly.

Decellion operates from Pakistan and may communicate with clients in other countries. Website infrastructure and email providers may process data outside the country where you live. When applicable law requires safeguards or disclosures for international transfers, these should be applied to the providers and arrangements actually used.

We aim to follow appropriate security practices for the company website, including server-side input checks, limiting contact information to the purpose of responding to an inquiry, and keeping email-delivery credentials out of the browser. No online service can promise absolute security.

Our public contact form is for business inquiries, not for sending confidential credentials or sensitive financial information.

Depending on where you live and which laws apply, you may have rights to access, correct, delete, restrict or object to certain uses of your personal information. You may also be entitled to withdraw consent for an activity that genuinely relies on consent and, where available, complain to a relevant data protection authority.

To make a request, use our contact page and describe your concern. We may need to verify that the request relates to your information. Please also see our Cookie Policy for website storage and browser choices.

Decellion's company website is intended for business and professional audiences. It is not directed at children and we do not intentionally ask children to submit personal information through the project inquiry form. Please contact us if you believe information was provided by a child in error.

We may revise this notice when our website, contact process, providers, or applicable obligations change. The most recent update date appears above. Material changes should be checked against how the website actually operates before publication.

This notice relates to the company website. For information about access to Instora, RestoSuite or a separately contracted service, please consult the appropriate product documentation or contact us directly.